Privacy Policy

Last Updated: February 21, 2025

1. Introduction

Welcome to Thinkmesh.

Thinkmesh (“us”, “we”, or “our”) operates Lens (hereinafter referred to as the “Service”).

This Privacy Policy governs your visit to https://thinkmesh.ai, explaining how we collect, safeguard, and disclose information resulting from your use of our Service.

By using the Service, you agree to the collection and use of information per this policy. Unless otherwise defined herein, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2. Definitions

SERVICE: The https://thinkmesh.ai website operated by Thinkmesh.

PERSONAL DATA: Data about an individual who can be identified from that data or from a combination of those and other information in our possession.

USAGE DATA: Data collected automatically, generated by the use of the Service or its infrastructure (e.g., duration of page visits).

COOKIES: Small files stored on your device.

DATA CONTROLLER: The entity (Thinkmesh) determining the purposes and means of processing Personal Data.

DATA PROCESSORS (OR SERVICE PROVIDERS): Third parties processing data on behalf of the Data Controller.

DATA SUBJECT: Any individual whose Personal Data is processed.

USER: Any individual using our Service.

3. Information Collection and Use

We collect several types of information to provide and improve our Service, including Personal Data and Usage Data.

Personal Data

When using our Service, we may collect personally identifiable information such as:

• Email address
• First and last name
• Billing details (for premium services)
• Cookies and Usage Data

We use this data to provide analysis, customer support, and promotional content. You may opt out of marketing communications via an unsubscribe link.

Usage Data

This includes:

• IP address, browser type, version, and pages visited
• Time and date of access, time spent on pages, and other diagnostic data
• Mobile device type, unique ID, operating system, and browser details

4. Use of Data

Thinkmesh uses collected data to:

• Provide and improve the Service
• Notify you of Service changes
• Offer customer support
• Monitor usage and performance
• Detect and prevent technical issues
• Process payments for premium analysis services
• Enforce our agreements, including billing

5. Retention of Data

We retain Personal Data only as necessary to fulfill legal and business obligations. Usage Data is kept for internal analysis unless a longer retention period is required by law.

6. Transfer of Data

Your information, including Personal Data, may be stored outside your jurisdiction. By using our Service, you consent to such transfers.

7. Disclosure of Data

We may disclose your data:

• To comply with legal requirements
• To service providers supporting our business
• With your consent in specific cases

8. Security of Data

We prioritize security but acknowledge that no method is 100% secure. We employ industry-standard measures to protect your data.

9. Your Data Protection Rights

Depending on your location, you may have rights under GDPR or CCPA, such as:

• Accessing or correcting your data
• Requesting deletion of data
• Objecting to data processing
• Withdrawing consent

To exercise your rights, contact us at support@thinkmesh.ai.

10. Third-Party Services

We use third-party providers for analytics and payment processing:

• Google Analytics (Privacy Policy)
• Stripe for payments (Privacy Policy)

11. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with an updated effective date.

12. Contact Us

For questions about this Privacy Policy, contact us at:

• Email: support@thinkmesh.ai